VIVA App Privacy Policy

Last updated: August 2026

The VIVA app (the "App") is provided by Viva Research Ltd ("we", "us") for subscribers of vivanmn.com.

What the App stores on your device

Your chosen rituals, programme progress, quiz answers, preferences and notification settings are stored on your device.

What syncs to our servers

Your capsule history and app activity sync to our servers, linked to your account email. This keeps your history safe through reinstalls and new phones, and places you on the monthly Season table. Your display name and profile photo appear to other members on that table only after review and approval.

Account sign-in

Authentication is handled by Shopify's secure customer account service or by a one-time code sent to your subscriber email. The App receives a token, your email address and your first name, stored securely on your device. We never see or store a password.

Health data

With your permission, the App reads sleep and steps from your phone's health service to calculate your morning Readiness score. You can withdraw this permission at any time in your phone settings. We do not sell health data or share it with third parties.

Your coach

Messages you send to the in-app coach are processed by our servers and an AI provider to generate the reply. They are not used to train AI models and are not sold.

What you choose to send us

If you submit a photo or video through the Share tab, it is uploaded to us together with your name, email address and consent record. We use submissions as described on that screen (social media and advertising, credited by first name), and you can withdraw consent at any time by contacting us.

Notifications

Daily reminders are scheduled on your device, and we may send push notifications about your streak, deliveries and Season. You control all of them in the App's Account tab and in your phone settings.

What we do not do

We do not sell your data. We do not use third party advertising or analytics SDKs in the App. The App requests photo access only when you choose to add a profile picture or share content.

Website purchases

Orders, subscriptions and payments happen on vivanmn.com and are covered by our store Privacy Policy and Terms of Service.

How long we keep your data

Data stored on your device stays there until you delete the App. Data synced to our servers (your capsule history, app activity, account email, display name and profile photo) is retained while you hold a VIVA account, so your history can be restored on a new phone. Coach messages and support records are retained on the same basis. Sign-in codes expire after 10 minutes and are deleted when used. If you ask us to delete your data, we remove it from our systems within 30 days, except records we are legally required to keep.

Your rights

UK GDPR rights apply to your personal data (access, correction, deletion). Deleting the App removes all on-device data, and you can ask us to delete your synced history at any time.

Contact

Questions or requests: via vivanmn.com/pages/contact
Viva Research Ltd, United Kingdom